Our puppies are sold with a current health certificate signed by a licensed veterinarian (Doctor of Veterinary Medicine).
All of our puppies are on a regular preventative schedule from the breeder and then to us. This includes vaccinations against canine distemper, hepatitis, parainfluenza, canine parvo, bordetella (kennel cough) and de-worming. All of our puppies have been treated for Coccidiossis. Coccidiossis can flare up under the stress of a new environment. In this case you may see a slight mucous stool and occasionally accompanied by what appears to be a spec or two of blood. This is easily treated if it occurs; take the puppy to Potomac Valley Hospital, our contracted veterinarian to be treated within the first 10 days of purchase at our expense. Please make sure to speak to your veterinarian to continue an immunization and de-worming schedule.
We are devoted to increasing the quality of life and health of puppies. We maintain very strict Animal Welfare Best Practice Standards pertaining to the procedures in the handling and caring of our gorgeous puppies.
48 Hour Puppy Love Policy
Petland Fairfax's Mission Statement is to:
"...Match the right pet with both the right family and meet the needs of BOTH..."
For this reason we have a 48 hour puppy love return policy. Puppies may be returned to the store within 48 hours of purchase. Purchasing a puppy should not be an impulsive decision, and it is our customers’ responsibility to understand that they are making a decision for the lifetime of the puppy. This Petland store incurs considerable expense and risk when a puppy leaves our store. While we do not loan our puppies out we do understand that sometimes our customers decide that they have made a mistake in purchasing a puppy. If this customer decides within the first forty-eight (48) hours that they are unable to keep this puppy, the puppy may be returned. In this case, if the buyer must bring the puppy back to Petland the buyer will receive a full store credit towards the purchase of another puppy or kitten only, it cannot be used towards any other goods or services at Petland. If the buyer is not interested in another puppy at that time, the store credit will remain in effect until a time of the buyer’s choosing. The store credit will be for the sale price of the puppy only, should it be applied to a puppy of lesser value, no refunds will be given for the difference nor can it be applied to any other goods or services. If the store credit is applied to any other goods or services. If the store credit is applied to a puppy of higher value, the buyer is responsible for the difference in prices. The store credit will then be filed and copies made for both the buyer and Petland. No other options will be entertained on this matter. If the buyer returns the puppy after the 48 hour time frame, Petland will find the puppy a new home, but no money nor any store credit will be awarded to the buyer. For the health and safety of all our pets, and our customer’s pets, used merchandize may not be returned! Also the Activation of PEPP cannot be returned.